New Invoice Process
Updated
September 12, 2018
Combines previous “New Invoices” and “Miscellaneous Client Charge” pages in one location!
Create Invoices – Search for Unbilled Orders
NEW: Features in Create Invoices Search:
- Date range hyperlinks added: Last Week/Last Month
- Order ID in search
- Multi-select for Rate Cards & Products

- Search and Reset options at bottom of search page
- Separate tab for search results/actions

Create Invoices Search Results display on “Orders” tab.

- 100 unbilled line items per page
- Sortable columns and column selector for choosing visible fields
- Click to select items to invoice
- Selected orders are saved when moving from one page to the next
- Ability to “Select All”
- Selected Invoices Net Total displays beneath listings
- Action Panel shows # of items selected
- Action Panel contains menu options
- Print/Export
- Invoice Selected Items
Create Invoices Action Panel: Print/Export Items

Create Invoices Action Panel: Invoice All Items

- Select/Preview/Edit Invoice Template (Edit rights are ADMIN ONLY)
- Enter Invoice Date/Due Date
- Check “Invoice All Items” box
- All Invoices Total displays in pop-up
Create Invoices Action Panel: Invoice Selected Items

- Select/Preview/Edit Invoice Template (Edit rights are ADMIN ONLY)
- Enter Invoice Date/Due Date
- “Invoice All Items” box is unchecked
- Selected Invoices Total displays in pop-up
- Confirmation message — invoice request is processing: “An ‘asynchronous’ creation of the invoices is happening in the background — while this is taking place… you can continue to work in other areas of the software as needed.

- Inbox Notification is received when invoice batch creation is complete — from here you can use the link to quickly access your invoices and complete billing.

- Optional emailed notifications can be added to let you know when the batch is ready.

Note: Inbox notification is enabled by default. Emailed notification can be turned on in the User Editor.

- Click Inbox Notification Link to view newly created invoices in the invoice search page:

Invoice Search Page Action Panel: Unlock/Void

Invoice Search Page Action Panel: Preview

Invoice Search Page Action Panel: Print

Invoice Search Page Action Panel: Print to PDF

Invoice Search Page Action Panel: Email Invoices
- OPTION 1: Use Invoice as Email Text

- Invoice is email text
- Optional checkbox to Email with Payments
- NEW: Optional checkbox to email invoices to Billing Alternate Emails
- NEW: Links available in invoice templates: Customer Portal Link, Invoice PDF Link, and/or Digital Tearsheet Link (For Digital Studio users)

- Up to 3 Billing Alternate Emails can be added to Contact Record
- Billing & Financial section, separated by commas
- Invoices are emailed separately to alternate billing email addresses
- Invoices to alt billing emails are informational only, no access to Customer Portal
- OPTION 2: NEW – Use letter template as email text
- Can include Invoice PDF Link
- Can include Digital Tearsheet Link (Digital Studio users)
- Can include Customer Portal Link

- Sample invoice letter template is shown below
- Create/manage letter templates in Communications > Letters
- Multiple customized letter templates are possible

Submit Email Invoice Request/Check Status

- Pop-up confirms email request is being processed

- Link in pop-up opens A/R Job Search
- Alternate billing emails are marked in A/R Job Search
Examples of Emailed Invoices
- Invoice as email text

- Emailed letter with links:

Miscellaneous Charge Invoices

- Used to invoice for non-ad sales charges
- A separate template is often used for misc. charge invoices
- Not tied to an insertion in the system, but can be tied to a product
- Examples: returned check feees, reprints, late fees, etc.
- Only the description placed in the Notes area will show on the invoice as a definition of charges.
- This invoice is identified by the “c” in the beginning of the invoice number.
Note: Searching by %c- in the invoice search will bring up ALL “Misc Charge” invoices
Select Customer from search results (Customers Tab) and Create Misc. Charge:

- Confirmation — Invoice Request is processing

- Inbox Notification — Invoices Completed — can also set up emailed notifications

- Click the linkto view/print/email invoice(s) in the Invoice Search Results
Note: Refer to Invoice Search Page results above for “Create Invoices”.
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